HUBBARD COMMUNICATIONS OFFICE
by L. Ron Hubbard
SCIENTOLOGY PUBLICATIONS ORGANIZATION
SCIENTOLOGY PUBLICATIONS ORGANIZATION
(AOSH DK Publications Department ApS)
Store Kongensgade 55
1264 Copenhagen K
Publishers for DIANETICS ® and SCIENTOLOGY ®
Copyright © 1959, 1979
by L. Ron Hubbard
ALL RIGHTS RESERVED
No part of this booklet may be reproduced
in any form without permission from the copyright owner.
Dianetics and Scientology are registered names.
Scientology is an applied religious philosophy.
A Dianetics Publication.
Dianetics is the trademark of L. Ron Hubbard
in respect of his published works.
The E-Meter is not intended or effective for the
diagnosis, treatment or prevention of any disease.
Printed in Denmark
By Ivan Tonder Offsetprinting
HCO ASSISTS ME EVERYWHERE in wearing any of my
hats. One of those hats (whether we like it or not it is forced on
us) is Justice.
People come to me with ethical problems with
their husband, their wives, their bosses. I always try to listen —
always try to help.
People get in trouble with the law —
aiding crime, I
try to help these people square themselves with the police.
Judges and others have paroled people to me without my
asking and have told people to get processed or got to jail.
People attack Scientology; I never forget it, always even the
People attack auditors, or staff, or
or me. I
never forget until the slate is clear.
All these things add up to a Justice Hat.
I would or
no, I wear it.
HCO Secretaries therefore are often faced with
lems". They should recognize them as such and handle them as
far as they can.
"Bring Order" also means Bring
little real justice in the world today. So we ourselves should
make a start.
Normally I run on the stable datum “Keep
the peace and
keep them happy”. That’s for run-of-the-mill disagreements
But always I try to adjudicate on the basis
of the Optimum
Solution, "The Greatest Good for the Greatest Number of
But to do these things one should have some
of Justice itself.
Most executive failures are (1) failure to help
staff and (2)
failure to understand and use the principles of justice. We
should not fail in these matters.
The whole subject of justice subdivides for a
four phases. There are
1. Intelligence Activities
2. Investigation of Evidence
3. Judgment or Punishment
Intelligence is mostly the collection of data
on people which
may add up to a summary of right or wrong actions on their
It is basically a listening and filing action.
It is done all the
time about everything and everybody. Then one day some
random data make a summation that can be used. "It all adds
up." But if one never collected data, there would be nothing to
add up. Hence, intelligence consists of noting data about the
activities of people from all kinds of sources. Joe is now
working for the Daily Worker. The State Department won't
grant Pete a passport. Isabel left Texas owing money. It's all
grist to the mill of intelligence. Carefully remembered or filed
and cross-indexed, such data tells its own story some day. If we
had a folder for Joe, we'd scribble on a slip of paper, "Works
now (1959) for Daily Worker — a Communist paper". A few
weeks later, another scrap of paper is dropped in: "Taking B.
Scn. Course Feb. 59". A few months later: "Joe moved in to
live with Pete". We look up Pete. Obviously, Pete is a Commie
as he can't get a U. S. passport. September 1959 we learn that
Joe is asking for a job in the Seattle Office. We promptly tell
Seattle, "Rat-poison. Forget Joe."
If we kept files like that we'd keep them like
that. Some day
we may have to. Today we do it by memory. So we listen. We
add up associations of people with people. When a push against
Scientology starts somewhere, we go over the people involved
and weed them out. Push vanishes.
Using intelligence to tell our friends from
and acting fast is why we have stable organisations now
where we had shambles before. It isn't better organization
so much as more peace bought by more alert intelligence.
We know our enemies before they hit. We keep them out
of important positions. When we accidentally put one into a
key post and he starts to flub, we shoot quick and get
judicial afterwards. And we then add up who his friends
and associates were.
Intelligence alertness, even when we have no
files, pays off in
peace, growth, and progress.
APA and OCA graphs tell their stories on
ones whose graphs don't change under processing have been
found to be real menaces to Dianetics and Scientology. They
have overt acts and bad intentions against us and they can't talk
to the auditor about them, they feel. So they're hanged. Every
one of twenty known cases who were evidently paid money to
smash Dianetics or Scientology organizations, including Hart,
Purcell, and van Vogt, had hung graphs. No change occurred in
any of these cases for five or more years of known activity,
despite all processing! So an unchanging profile over years of
processing almost adds up to "dangerous person — has bad
intentions toward Dianetics and Scientology".
Conversely, people who benefit from processing
who get consistently good results on preclears never get snarled
up enough to attack us. Therefore intelligence has its bright
side. By facts heard plus profiles seen, we know our friends.
Intelligence is therefore that activity which
collects data and
keeps it adding up so that we know our foes from our friends
and so that we can act to separate out the sources of trouble in
any given situation.
Organizations with bad consciences usually look
personnel as intelligence people. So HCO personnel might as
well realize it, too. One small HCO hat is Intelligence - know
our friends and our enemies and what they are doing.
When things go wrong and we don't know why
intelligence, we resort to investigation.
When we need somebody haunted we investigate.
Investigation is the careful discovery and
Without good investigation we don't have justice, we have
When we investigate we do so noisily always.
mere investigation damps out the trouble even when we dis-
cover no really pertinent facts. Remember that — by investiga-
tion alone we can curb pushes and crush wildcat people and
unethical "Dianetics and Scientology" organizations. It's almost
funny. We sometimes learn nothing useful and yet because
people heard we were investigating their consciences sent them
into headlong flight or sudden collapse. There's power in the
Here is an example. There's bad morale in a
tion. We don't know why. We try everything we can to up units
and ease difficulties and yet there's bad morale. So we investi-
gate noisily. Remember, intelligence we get with a whisper.
Investigation we do with a yell. Always. Modern cops don't
really know this. They investigate with whispers. Doesn't pay.
Why sneak up when pouncing is the only thing that serves us?
After all, if it hasn't been whispered to us already and we have
to investigate why keep whispering?
In the low morale matter, we think over the
suspects and summon them to see us. We ask them why they're
talking the way they are. What's wrong anyway? We call them
in one at a time. We use the E-meter. "What have you been
doing to us?" And you sort it out. Investigation to us in
Scientology is a fine art. It's like auditing. It they won't take a
meter test, you know they're guilty. If they do, you can watch
that needle dip a "Yes" every time you're right even when the
suspect won't say anything verbally. You generally find that Joe
is hoping to start a clinic in the town and thinks of the
organization as a rival - if the central organization got knocked
out, this knucklehead thinks, he'd be all set. So he's been
discouraging staff and starting rumours in the town.
Did you ever realize that any local viciousness
tology organizations is started by somebody for a purpose?
Well, it is. Look at what we do. Look how dedicated staff is.
How hard they work. And yet somebody feels we're evil? No,
rumours aren't "natural". When you run them down you find a
Commie or a millionaire who wants us dead and his own clinic
up or a group member who is also a member of the R.C.
You don't rest when bad rumours are about. You
you run them down. You find amongst all our decent people
some low worm who has been promised high position and pay if
we fail. Don't discount this. In one instance $500,000 was paid
in cash to a man to wreck Dianetics. He almost made it.
Wichita Kansas, Spring 1952. (But by intelligence and investiga-
tion we cost him his shirt and his spare vest as well.)
In cross questioning people, it is as valuable
to know what
they've been told as what they've said. "What bad things have
you heard about the HASI?" and 'What have you said?" are
the usual questions. When you get on a line of data follow it
Get the names. Write them down as you get them.
out with what you already know about them.
Also, when in daily actions, remember this:
never let anybody
EVER say to you "Everybody says" or "Everybody
"The field thinks '. Demand at once who, when, where, and
what. "Everybody" turns out to be some nut most people
would laugh at and "the field" becomes one sour grape that
flunked his HPA two years ago.
In the first place, the mail even as a whole
does not reflect
field opinion ever. It's only the opinion of people who write in
— and that's only a small part of the field.
Never permit a source of entheta to be
entheta, you want who, what, where, when, and you write it
down and file it.
The whole field less one man could be wildly
for you but
staff can believe this silly fool is PUBLlC OPINION.
Public opinion isn't newspapers or magazines
or letters. It is
attendance, balance sheets, book sales.
Therefore investigation must always be aimed
at the specific
person, the time and the place. Else you'll sink in a morass of
generality and get nowhere.
When you have found your culprit, go to the
Judgement and Punishment.
Investigation by Outside Sources
Overt investigation of someone or something
us by an
outside detective agency should be done more often and hang
the expense. It's very effective. Often investigation by a private
detective has alone closed up an entheta source or a squirrel
organisation. In fact at this writing I can't remember a time
when it hasn't!
The reason for this is simple. Of twenty-one
attacking Dianetics and Scientology with rumours and entheta,
eighteen of them under investigation were found to be members
of the Communist Party or criminals, usually both. The smell of
police or private detectives caused them to fly, to close down,
Hire them and damn the cost when you need to.
Procedure on Entheta Press
In the case of a bad magazine article which is
signed, use the
1. Tell them by letter to retract at once in
the next issue.
2. Hire a private detective of a national-type
firm to investi-
gate the writer, not the magazine, and get any criminal or
Communist background the man has. (Because all subversive
activities foolishly use criminals they "have something on" and
men who have been paid to attack us, you'll have data incoming
from the detective agency if they do their work well. )
3. Have your lawyers or solicitors write the
ening suit. (Hardly ever permit a real suit — they're more of a
nuisance to you than they're worth.)
4. Use the data you got from the detective at
long last to
write the author of the article a very tantalizing letter. Don't
give him your data on him. Just tell him we know something
very interesting about him and wouldn't he like to come in and
talk about it. (If he comes, ask him to sign a confession of
collusion and slander — people at that level often will, just to
commit suicide — and publish it in a paid ad in the paper if you
get it.) Chances are he won't arrive. But he'll sure shudder into
5. Give any new data you have from the
attorneys for their use against the magazine.
6. Don't let the whole matter disrupt you, take
or upset the central organization.
Investigating a Squirrel
A person or an organization using Dianetics or
wrongly or without rights, or a wildcat magazine, is best shut
down or shut up by hiring a private detective. Tell the detective
"We don't care if they know you're investigating them for us. In
fact, the louder the better."
Detectives cost dozens of dollars or pounds.
They save thou-
When you get their data, give it to your
action they want. Or post it.
When to Sue
Never if you can help it. It consumes time,
trouble for you. Suits are basically best as threats.
When Being Investigated
If you are being investigated or if the
Central Organization is —
sit tight, don't co-operate.
Be legal according to the laws of the land in
the first place.
After that kick investigators or reporters downstairs.
Press interviews usually end up as entheta or
they are cover-
ups for an investigation. Never co-operate. Be indifferent. Don't
let the central organization co-operate with "press" ever.
That's a lesson hard to learn. Press people are so persuasive.
They are going to "help" so much. Look at a newspaper. Is it
Press and other queries are counter-
Never spook if investigated. And don't co-
Be silent. Make the investigator talk. Gradually put him into
session if you can. Put him in birth or get him three feet back of
his head. But don't co-operate or volunteer data. It's not that
you've anything to hide. It's just that investigators can't dupli-
cate. They pervert things they "hear".
Your whole answer to anyone is "This is
an institution that
has a definite high standing throughout the world, Why don't
you see our attorneys?" This kills press and cops alike.
I've seen an outside investigation of a
put the whole place in a flap and cost it two days' work or
more. I've seen an organization fall apart by suspending opera-
tion for ten days while it permitted itself to be investigated. So
don't co-operate. If you don't scare or cringe, the menace fades
People feel when they're investigated they must
something wrong even when they haven't. If it's wrong to
honestly help people then we're wrong - not otherwise. So
JUDGMENT AND PUNISHMENT
None of us like to judge or to punish. Yes we
may be the only
people on Earth with a right to punish - since we can undo the
damage we do in most cases. Therefore never punish beyond
our easy ability to remedy by auditing and restoration.
Judging must be done on the basis of clear-cut
the person to be guilty must be guilty beyond reasonable doubt.
Only then, punish.
Guilt is established by a person's actions and
witnesses and written evidence and by an expertly run E-meter.
A person can be guilty without realizing he did wrong. What
criminal ever does realize how wrong his actions are?
Points to Establish
1. What is the crime? This must be established
first. It must be
something that can be phrased in a sentence or two. It must be
unacceptable to the general good of all. lt must contain actual
injury to someone or something. And the criminal is usually
rewarded in some fashion by someone or even by perverted
2. Who is guilty of the crime? Is it the person
himself or an
associate he aided? An associate or even a silent non-participant
who knew but didn't warn the victim can be judged guilty of
3. Who are the accusers? In this case it is
usually us. But
you'll get ethics cases where it is another. What do they accuse
the person of?
4. Who are the witnesses? Crimes don't always
nesses but when they do, it helps to question them. Witnesses
are no whole answer to anything, They lie, they don't observe
well, they have prejudices. But some weight can be given to
their testimony. They can almost be safely omitted if you're in
a hurry and have an E-meter.
5. What happened? This is so important that most
spend much of their time on it. It is ridiculous sometimes how
prejudice and vengeance and plain lack of the ability to con-
front confuse the story. "Getting the facts" is a police idea of
investigation. They seem more interested in the script than in
what crime and who did it. To speed evidence, be a good
auditor - question closely and rapidly. What did he or they do
or say and where?
6. Weigh the evidence and decide if the crime
committed and by whom.
7. Establish the importance of the crime in
terms of damage
done or threatened.
Our punishment is not as unlimited as you might
Dianetics and Scientology are self protecting sciences. It one
attacks them one attacks all the know-how of the mind. In
caves the bank. It's gruesome to see sometimes.
At this instance there are men hiding in terror
because they found out what they were attacking. There are
men dead because they attacked us - for instance Dr. Joe
Winter. He simply realized what he did and died. There are men
bankrupt because they attacked us - Purcell, Ridgeway, Ceppos.
So punishment almost takes care of itself.
an immediacy necessary at times in some matters which makes
Where a certified auditor attacks the central
flagrantly breaks the code, punishment is simple: suspend his
certificates. Any HCO Secretary has authority to do so.
Where an employee acts in a corrupt or bad fashion, fire him
or suspend him or her.
When a squirrel organization sets up, suspend
of everyone who joined it. Cancel the certificate of the person
who started it.
Use civil authorities when absolutely
as in em-
bezzlement or mayhem, but try to operate without calling in
local law. We always do better ourselves or with private detec-
tives. Local law today means reporters and cases tried in the
press. Keep our name good.
And always punish quietly but publicly. Post
it on the Public
Board for a day. Never put it in a magazine or write the field
letters about it.
Remember this: we are a theta line. Leave the
others. Act on entheta but don't add to it. Remember, orderly
justice as described in this booklet also brings order. Be as
happy if they're innocent as if they're guilty. But don't neglect
rumours, squirrel organizations and publications or Commie or
criminal personnel. Be just. Don't ordinarily put a head on a
pike unless it's the right head. But remember that there are
times when it's vitally necessary to put some head, any head, on
a pike to quell rising disorder. Just remember that justice is an
action to deter disorder and secure the public safety. But if you
do put the wrong head on a pike, be sure to put it back on the
body again as soon as the need for its being on a pike is over.
Justice is not always the matter of an individual. It is a short-
term method of bringing order and it is needed for all dynamics.
Rome destroyed herself by failing to follow (or
necessity of rehabilitation. Russia is caving in for the same lack.
Every modern nation at this time of writing makes more criminals that
it captures — hence Hitler's criminal rise to power.
When you punish a man you punish also his
friends. Even if you slayed the man you would then still have
his friends and family as your enemies. If you slay everyone he
knew — why, they have friends and families, too — and at last
you've got a whole populace against you.
You punish a man. He goes away to join the
squirrels. You swell the opposition. Don't do it.
Shoot the offender for the public good and then
up quietly. That isn't even mercy. It's good sense.
The Basis of All Crime
You have to know this about offenders against
organizations and people. ARC Breaks can be caused by an
overt act against us. If a person does something bad to us (even
when we did nothing to him) he now has an ARC break with
us. Without our knowing it he is a little bit of an enemy of ours.
So he now, having an ARC Break, again offends
He is more our enemy. And so he goes until at last he can't rest
until he kills us dead.
That is the route of crime and criminals. They
rob, they hurt.
The more they do, the more reason then think they should have
to do so. They dream up motivators madly, seeking to justify
their acts. This in the field we see as entheta. We do precious
little to hurt people. Therefore when they do something against
us they have to lie and scream to justify it.
Factually when they start this they're on their
Offenders against us get ill because they can never truly justify it.
It is mercy to put the padlock on such a person's activities.
Every word he says or writes against us, every plot he enters
into, alike push him further and further down.
How bad can it get? We have evidence in a book
wrote. He knew it consisted of stolen ideas and entheta lies.
Every copy it sold killed him a little more. And one day he
died. He couldn't even be audited since he had tried to damn
the thing that had almost saved him, his marriage, his children.
So it is mercy, not revenge, to prompts our
justice. (1) We
must not neglect it and (2) we must not fail to rehabilitate.
Put the culprit on the E-meter. Ask him as a
command "What have you done to us?" Cover the HASI, the
staff people, HCO, myself, anything you can think of, rephras-
ing the question each time the last version is flat.
Only when all this is off will what we have
done to the
If the case is a true criminal case —
totally hardened down to
no-guilt for anything — you would have to run "Recall a time
you have done something" for a long long time before you
could release the specific overts against Dianetics and Scien-
When he's turned loose again he will not try
to wreck you.
He will have regained his ethic level - providing you balanced
the case out with motivators "What has been done to you?"
It's relief to a bad case to be
choose us for their executioners — worse luck. More often than
not you as my representative get selected as the person to wield
the axe and a criminal-type will try and try to get you to use an
axe on him. It would feel so good to be punished after lives of
crime. Axe him — but rehabilitate him too.
Whom to Suspect
Suspect people who have the following:
1. Criminal connections or background.
2. Communist membership or leanings (they attack all
3. Low OCA/APA graphs.
4. Auditors who get bad results on preclears.
5. People low on the tone scale particularly physiologically
(physiology not always reliable).
6. People who don't pay their bills and who want it all free.
7. People who tell you you could reach so many people if
only you'd help them or their friends.
9. People who can't work.
10. People who break up machinery or Mest.
If you simply swept all these out of every
tion you'd be a real winner. (Never consent to a post being
filled with a bad person because the post is empty. An empty
post is better than one badly filled always.)
Whom to Trust
Trust the following:
1. Auditors whose good results you have actually seen on
graphs (never by repute the best auditor in town -
this is press agentry not results).
2. People who are able to work.
3. People who get a job done easily.
4. People whose Mest is in good shape.
5. People who are routinely in good health.
6. People whose cases run easily.
7. People with high OCA or APA graphs.
8. People in general.